Turn missed calls and after‑hours inquiries into next‑day appointments with AI voice & webchat, instant text‑back, and smart follow‑ups tuned for heating & cooling. Dispatch by zone, skill, and availability—so your techs stay productive.
Capture every lead, book the job, and grow maintenance plans—without adding headcount.
Instant SMS with a booking link—so homeowners don’t call the next contractor.
Turn On Text‑BackAnswers common questions (no heat, leaks, codes), qualifies, and books calls 24/7.
Try AI VoiceRoute by service zone, tech skill (heat pumps, furnaces), and priority (no heat/AC).
Set Up RoutingAutomatic review prompts after job completion—QR for techs & SMS for homeowners.
Boost ReviewsNo‑show resistant reminders with smart timing for same‑day and next‑day calls.
Reduce No‑ShowsEnroll customers in service plans, autopilot renewals, and upsell IAQ accessories.
Grow My PlansSee which channels turn into revenue, plan signups, and ticket size increases.
See My ROIAutomated sequences for open quotes—nudges, financing links, and scheduler.
Close More EstimatesSpeed‑to‑lead + clean handoffs = more booked calls, fewer gaps, and happier homeowners.
We preload AI with HVAC content so it answers accurately from day one.
All plans include setup, training, and ongoing support. Upgrade anytime as your board fills up.
Outcome‑focused implementation that goes live fast—and improves every week.
45‑minute call to align offers, zones, and booking rules.
Stand up capture, text‑back, AI Voice/Chat, and dashboards.
A/B test promos, scripts, and speed‑to‑lead.
Add channels, upsell plans, and expand zones.
Grounded in home‑services benchmarks and owner reports. Use the calculator to see your numbers.
Defaults match typical 5–15 tech shops. Edit to fit your board.
Sources (industry benchmarks & surveys): ServiceTitan/Contractor Benchmarks, CallRail Home Services Reports, BrightLocal Local Reviews, InsideSales/Lead Response Research, ACCA guidance. Results vary by market/season.
Steal our scripts & templates to capture more jobs this month—no purchase required.
We’ll send the kit and walk you through quick wins on a short call.
Mehul Patel, Founder & CEO of NineTwoOne Solutions, has spent 20+ years leading digital transformation for Fortune 100/500 companies—saving millions and modernizing operations with CRM, AI, and automation.
He launched NineTwoOne Solutions to bring that same enterprise-grade expertise to HVAC owners. Our mission: help you capture every call, grow maintenance plans, and boost technician productivity—without adding headcount.
“I believe HVAC companies deserve the same competitive edge as the world’s largest service firms. That’s why I built NineTwoOne Solutions — to put AI and automation to work for your business.”
Answers for owners, dispatchers, and CSRs evaluating automation and AI voice.
Yes. AI answers, qualifies, and books service calls 24/7. Emergencies (no heat/no cool) can escalate to on‑call staff with alerts.
Absolutely. We tag leads by zone and skill (furnaces, boilers, heat pumps, mini‑splits) and route to the right pipeline or technician calendar.
We automate plan enrollment, seasonal reminders, and renewals with SMS/email, plus prompts for IAQ add‑ons when appropriate.
Yes—email, calendars, call tracking, and payments. We map your stack during Discovery and integrate cleanly with current workflows.
Core setup typically goes live in 7–10 business days once we have access and your dispatch rules.
Yes. We preload offers (AC tune‑ups, heat‑pump promos) and can include financing links in follow‑ups to increase accepted estimates.
We’ll review your call handling, follow‑ups, routing, and plans—and send quick wins you can use this week.
A clear plan to capture more jobs and fill your board—this month.