Auto Repair Growth — NineTwoOne Solutions (CRM • AI • Automation)
📱 Missed-Call → Instant Text-Back 🤖 24/7 AI Voice & Webchat 🗓️ Online Booking & Bay Scheduling ✅ Estimate → Approval Follow-ups ⭐ Review Engine
Auto Repair • Maintenance • AI • CRM

Keep Your Bays Busy — Week After Week.

Turn missed calls and after-hours inquiries into booked jobs with AI voice & webchat, instant text-back, and smart follow-ups. Capture vehicle, concerns, and approvals once—then schedule efficiently by bay.

Online BookingEstimate Approvals Bay SchedulingReviews & Referrals
🛠️
Meet “Axel”
AI Voice that books jobs & approvals 24/7
Vehicle intakeConcern promptsApproval follow-upCalendar scheduling

Shop Uplift Estimator

Estimate added revenue from text-back, AI voice, and approvals.

Added jobs: Added monthly revenue:
Rough estimate. Actuals vary by traffic quality, offer, and seasonality.

Solutions Built for Auto Repair Shops

Capture every lead, speed up approvals, schedule bays efficiently, and grow reviews—without adding front-desk headcount.

📞

Missed-Call Text Back

Instant SMS with booking link—don’t let them call the next shop.

Turn On Text-Back
🤖

AI Voice & Webchat

Answers pricing/availability, gathers vehicle info, and books jobs 24/7.

Try AI Voice
🧾

Estimate → Approval

Timed follow-ups to secure approvals fast and lift ARO.

Boost Approvals
🗓️

Bay Scheduling

Assign by job type and technician—reduce idle time.

Fill My Bays
🚗

Vehicle Intake

VIN, mileage, symptoms, and photos—before they arrive.

Streamline Intake

Review Engine

QR/SMS requests right after pickup—more 5-stars.

Grow Reviews
📊

Lead → Job Dashboards

Track approvals, ARO, show rate, and source ROI.

See My ROI
📣

Recall & Reactivation

Bring back lapsed customers with smart service reminders.

Recover Revenue

What We Automate for Shop Teams

Speed-to-lead, approvals, and bay utilization—on autopilot.

Fast estimate → approval
AI sends options, follows up, and confirms by SMS.
Service reminders
Mileage/time-based nudges to prevent churn.
Bay scheduling
Assigns jobs to reduce bottlenecks and idle bays.
Review & referral engine
Post-pickup QR/SMS requests and incentives.

Ready-to-Use Shop Knowledge Packs

Launch fast with flows and FAQs for common services.

Oil/FiltersBrakesTires/Alignment Battery/AlternatorAC/HeatDiagnostics Scheduled Maintenance

Front-Desk Friendly

  • AI → coordinator → technician calendar handoff
  • VIN/mileage capture & symptom prompts
  • Approval follow-ups with good/better/best options
⚡ Live in 7–10 business days 🤝 White-glove onboarding 🔧 Bay Utilization Tips included 🗓️ Annual prepay saves more

Pick Your Growth Plan

All plans include setup, training, and ongoing support. Upgrade anytime as your shop grows.

Essential CRM Launch

“Capture & respond fast.”
$397/mo + $697 setup
or $330.83/mo billed annually — $3,970 upfront
Text-Back
CRM Ready
Reminders
  • Lead capture + 1 landing page (Auto Repair)
  • Missed-call → instant SMS with booking link
  • Basic pipeline: Lead → Estimate → Scheduled
  • Appointment reminders (email/SMS)
  • Google Business Profile messaging
  • Weekly lead summary & source report
Launch My Leads
Most Popular

Shop Growth Automation

“Fill bays & lift approvals.”
$697/mo + $1,297 setup
or $580.83/mo billed annually — $6,970 upfront
AI Chat
Bookings
Reviews
  • Everything in Essential
  • AI website chat trained on shop FAQs
  • Online booking + approval flows
  • A/B landing page testing (offers)
  • Lead scoring & auto-tagging (vehicle/urgency)
  • Review engine + QR codes
  • Source & conversion dashboards
Scale My Calendar

AI-Powered Scale

“Automate the heavy lifting.”
$1,497/mo + $2,997 setup
or $1,247.50/mo billed annually — $14,970 upfront
“Equivalent to hiring a full-time inside sales rep”
AI Voice
Multi-Channel
Utilization
  • Everything in Shop Growth
  • AI voice for after-hours & inbound/outbound
  • Approval sequences
  • Reactivation campaigns (lapsed customers)
  • Email, SMS, and voicemail drop sequences
  • Upsell automations (good/better/best)
  • Multi-location support (if needed)
  • Campaign ROI dashboards + monthly strategy calls
Run My Campaigns
🚀 Quick start included📈 Lead→Job dashboard📞 Human handoff anytime 🔒 Secure & private🗓️ Annual prepay savings👥 Unlimited users 🧰 Templates & playbooks🧑‍💻 Live support

How We Work

Outcome-focused implementation that goes live fast—and improves every week.

1

Discover

45-minute call to align services, approvals, and scheduling rules.

  • Job types & tech skills
  • After-hours plan
  • Success metrics
2

Launch

Stand up capture, text-back, AI Voice/Chat, and dashboards.

  • Online booking
  • Approval sequences
  • Review engine
3

Optimize

A/B test promos, scripts, and speed-to-lead.

  • Good/Better/Best
  • Drop-off fixes
  • Channel tuning
4

Scale

Add services, expand bays, and increase review velocity.

  • Referrals
  • Reactivation
  • Quarterly roadmap

Real-World ROI Benchmarks (Auto Repair)

📞

Missed-Call Recovery

18–32% of missed callers re-engage via instant text-back and book.

Booking Rate Lift

Typical lift of +2–4pp (e.g., 2% → 5–6%) with AI chat/voice + SMS.

Approval Uplift

+8–15% absolute approval rate; ARO up $80–$180 with good/better/best follow-ups.

🗓️

Bay Utilization

+5–12% from pre-scheduling, reminders, and no-show recovery.

Sample Shop Math
Traffic: 2,500/mo
Booking lift: +3pp
ARO: $520
Added jobs: 75/mo
Added revenue: $39,000/mo
Benchmarks reflect typical ranges observed across local service shops; results vary by market and execution.

Starter Kit (Free)

  • Missed-Call → SMS scripts (Auto Repair)
  • AI Voice prompt pack (intake/approvals)
  • Review QR cards (print-ready)
  • Service reminder templates

Auto Repair FAQs

Answers for owners, service managers, and advisors evaluating automation and AI voice.

Can you handle after-hours and weekends?

Yes. AI answers, qualifies, and books jobs 24/7. Urgent messages can alert on-call staff.

Do you support approvals?

Absolutely. We send options by SMS/email and follow up to secure quick approvals.

Can you capture vehicle details?

We collect VIN, mileage, photos, and symptoms during intake for faster diagnosis.

How fast can we launch?

Core setup typically goes live in 7–10 business days once we have access and rules.

Will this work with our current tools?

Yes—email, calendars, call tracking, and payment tools. We integrate cleanly.

Do you help with reactivation?

Yes. We run lapsed customer and reminder campaigns to refill near-term slots.

From Our Founder

Mehul Patel, Founder & CEO of NineTwoOne Solutions, spent 20+ years leading enterprise digital transformation—modernizing operations with CRM, AI, and automation for Fortune 100/500 companies worldwide.

He launched NineTwoOne Solutions to bring that same innovation to auto repair shops. Our mission: help you capture every call, secure approvals faster, and keep bays full—without adding front-desk staff or wasting tech hours.

“No shop should lose revenue to voicemail, missed approvals, or idle bays. That’s why I built NineTwoOne — to put AI and automation to work so every lead becomes a booked job.”